![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
tiamatladyso the same dealer who couldn't call me to check and make sure I was showing up last week, who gave away my loaner with no notice?
Whom I called on Friday to cancel, and got the runaround from the receptionist and never actually talked to the service people?
JUST CALLED - to make sure I did indeed cancel my appointment because I have a LOANER and they might need it.
Did I SAY they were going to call? At least they called before to check, instead of after to bitch me out.
All of this could have been solved LAST WEEK with a phone call then. But buhbye their $700+ I'm keeping it, and my car is a happy camper right now. And with them calling me at all on this - I think they've lost my business anyway.
There are two other dealers, one of whom is the one I bought the car from, add to that the guys down the street who did the oil change and the guys who did my battery - and I think I'm set.
I know this is a big deal out of something small, but it's the little things. I'm a good customer, I don't expect to get treated like an ass, so when you do, I don't need you.
Whom I called on Friday to cancel, and got the runaround from the receptionist and never actually talked to the service people?
JUST CALLED - to make sure I did indeed cancel my appointment because I have a LOANER and they might need it.
Did I SAY they were going to call? At least they called before to check, instead of after to bitch me out.
All of this could have been solved LAST WEEK with a phone call then. But buhbye their $700+ I'm keeping it, and my car is a happy camper right now. And with them calling me at all on this - I think they've lost my business anyway.
There are two other dealers, one of whom is the one I bought the car from, add to that the guys down the street who did the oil change and the guys who did my battery - and I think I'm set.
I know this is a big deal out of something small, but it's the little things. I'm a good customer, I don't expect to get treated like an ass, so when you do, I don't need you.
