Why I think I know what I'm doing
May. 11th, 2004 01:20 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
tiamatladyCPA #1's office thinks I'm their computer guy.
Last week I had issues there. Specifically, with the fact that the boss's daughter couldnt' connect to the network. Mostly because she had forgotten to reboot the server. For a week. *sighs* Last weekend there was a cut in power, so we had to power down the server. (light dawns, I know what happened)
She's having trouble getting in, and I was trying to walk her through the rebooting sequence. She kept NOT listening to me, and putting the phone down, going and doing a half job, then coming back bitching when it "didn't work" I wanted her to boot the server, make sure IT was OK, then the router, THEN try to connect to the network.
What I'm pretty sure happened is that I didn't tell her to shut down the router and the modem. So the settings for the router are gone, hence no network, or at least all wonky. But I HAD to hang up on her, I wanted her to write down what I wanted her to do, try it, then call me. She left me hanging, and I'm out to another client in mere moments. Instead of calling me she called the expensive network guy. HE can go in remotely and reset the router. And charge $200 for it. *sighs* OK, yes, it's necessary, but SHE barely follows directions as is. Since I forgot to tell her about shutting off the router, this is still my fault.
I need a drink. At Least I'm getting dinner out of it. We're finally doing our dinner on Friday. I need to get up and go early, so I can put in a full day, then have a nice steak.
I have to go. I'm so irritated now. Thankfully, I'm getting a check that will cheer me up.
Last week I had issues there. Specifically, with the fact that the boss's daughter couldnt' connect to the network. Mostly because she had forgotten to reboot the server. For a week. *sighs* Last weekend there was a cut in power, so we had to power down the server. (light dawns, I know what happened)
She's having trouble getting in, and I was trying to walk her through the rebooting sequence. She kept NOT listening to me, and putting the phone down, going and doing a half job, then coming back bitching when it "didn't work" I wanted her to boot the server, make sure IT was OK, then the router, THEN try to connect to the network.
What I'm pretty sure happened is that I didn't tell her to shut down the router and the modem. So the settings for the router are gone, hence no network, or at least all wonky. But I HAD to hang up on her, I wanted her to write down what I wanted her to do, try it, then call me. She left me hanging, and I'm out to another client in mere moments. Instead of calling me she called the expensive network guy. HE can go in remotely and reset the router. And charge $200 for it. *sighs* OK, yes, it's necessary, but SHE barely follows directions as is. Since I forgot to tell her about shutting off the router, this is still my fault.
I need a drink. At Least I'm getting dinner out of it. We're finally doing our dinner on Friday. I need to get up and go early, so I can put in a full day, then have a nice steak.
I have to go. I'm so irritated now. Thankfully, I'm getting a check that will cheer me up.
